Terms & conditions of use

1. Platform Use

• The Platform is provided for professional use to explore workplace strategy using AI-powered models.
• You agree to use the Platform only for lawful purposes and in accordance with these Terms.
• Users must be 18 years or older to register and access services.
  We do not knowingly collect personal data from individuals under the age of 18.
  No active age verification mechanisms are currently implemented.
• If you are using the Platform on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
• We reserve the right to restrict access for jurisdictions where the Platform may not lawfully operate.
• Use of the Platform may be subject to verification, onboarding, or eligibility screening for enterprise features.
• We may offer trial, beta, or limited-access versions of the Platform. Use of such versions is subject to these Terms and additional disclaimers.

2. Account Registration & Security

• Accurate and complete information must be provided during registration.
• Users are responsible for maintaining the confidentiality of their credentials and enabling Two-Factor Authentication (2FA).
• You agree to notify us immediately of any unauthorised access or suspected breach.
• We reserve the right to reject or remove accounts for non-compliance, suspicious activity, or violation of our Acceptable Use Policy.
• Enterprise administrators may manage user access, roles, and usage permissions within team accounts.
• Shared logins or impersonation are strictly prohibited and may result in termination.

3. Intellectual Property

• All content, algorithms, models, and technology on the Platform are the exclusive property of Work Transformers Ltd.
• You are granted a limited, non-exclusive, non-transferable licence to use the Platform for internal business purposes only.
• Users may not copy, modify, reverse-engineer, disassemble, sublicense, redistribute, or commercially exploit any part of the Platform without prior written consent.
• Work Transformers Ltd reserves all rights not expressly granted in these Terms.
• Any feedback or suggestions provided may be freely used by Work Transformers Ltd without obligation or compensation.

4. Data Rights & Protection

Personal data is retained for as long as the user maintains an active account. Users may request deletion of their account and associated data at any time. No automated deletion of inactive accounts is in place at this time, but manual deletion may occur upon request or during internal reviews.

• You retain full ownership of all data uploaded to the Platform.
• All data is processed in accordance with our [Privacy Policy] and [Trust Centre].
• You are responsible for obtaining any necessary consents from individuals whose data you submit.
• We act as a data processor under enterprise agreements and provide Data Processing Addenda (DPAs) upon request.
• Users agree not to upload or share sensitive personal data (e.g., health or financial information) unless permitted and secured by an appropriate agreement.
• Enterprise clients may configure custom data residency, retention, and encryption settings as contractually agreed.
• We implement role-based access controls, audit logging, and data minimisation practices.

5. Acceptable Use

• You agree not to:
  • Use the Platform for any unlawful, harmful, abusive, or discriminatory purposes
  • Transmit malware, bots, scraping tools, or other malicious code
  • Interfere with or disrupt Platform operations, infrastructure, or users
  • Attempt unauthorised access to systems, accounts, or data
  • Use the Platform to train competing AI models or build derivative products
  • Circumvent or disable any usage tracking or access control features
  • Misrepresent identity, affiliation, or authorisation

6. AI-Generated Content Disclaimer

• AI-generated insights and outputs are provided for informational purposes only.
• No AI-generated result constitutes legal, financial, architectural, or investment advice.
• Users are responsible for verifying and validating all outputs before taking action.
• Outputs may be affected by data quality, input structure, and AI model limitations.
• Work Transformers Ltd disclaims responsibility for decisions made solely on the basis of AI-generated content.
• By using the Platform, you acknowledge the experimental nature of generative models.

7. Service Availability & SLAs

• We strive for high availability but do not guarantee uninterrupted or error-free access.
• Scheduled maintenance or force majeure events may cause temporary downtime.
• For enterprise users, custom SLAs, support tiers, and uptime guarantees are available via separate agreement.
• Metrics related to service uptime, incident response, and usage may be provided via client dashboards.
• Notifications for maintenance windows or degradation events will be communicated in advance when feasible.

8. Termination & Suspension

• We reserve the right to suspend or terminate your access without liability if you breach these Terms or misuse the Platform.
• You may terminate your account at any time via your user dashboard or by written notice.
• Upon termination, your licence ends immediately and we will delete or anonymise your data in line with our retention policy.
• If termination is initiated by Work Transformers Ltd, we will provide reasonable notice unless prohibited by law or due to urgent risk.
• Upon termination, we may retain minimal metadata as required for legal or audit purposes.

9. Limitation of Liability

• To the fullest extent permitted by law, Work Transformers Ltd is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use or inability to use the Platform.
• This includes but is not limited to errors in AI-generated content, data loss, business interruption, or unauthorised access.
• Some jurisdictions do not allow exclusion of certain warranties or liabilities; in such cases, liability is limited to the minimum extent permitted by applicable law.
• Total cumulative liability for any claims is limited to the amount paid by you (if any) for Platform access in the 12 months preceding the event giving rise to the claim.

10. Indemnification

• You agree to indemnify, defend, and hold harmless Work Transformers Ltd, its officers, employees, and affiliates from any claims, damages, losses, or liabilities arising out of:
  • Your use or misuse of the Platform
  • Your violation of these Terms or applicable law
  • Any content or data submitted through your account
  • Any third-party claims resulting from your organisation’s use of the Platform

11. Force Majeure

• We are not liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, internet failures, cyberattacks, pandemics, labour shortages, supply chain disruptions, or regulatory changes.

12. Changes to Terms

• We may update these Terms periodically. Material changes will be communicated via email or platform notification.
• Continued use of the Platform after changes constitutes acceptance of the updated Terms.
• Archived versions of previous Terms may be requested by contacting info@worktransformers.com
• Users will be notified of effective dates and summary of material revisions.

13. Governing Law

• These Terms are governed by and construed in accordance with the laws of England and Wales.
• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
• Nothing in these Terms limits your statutory rights under applicable law.

15. Dispute Resolution & Arbitration

• Before initiating legal action, both parties agree to attempt to resolve disputes through good faith negotiations.
• If negotiations fail, parties may elect to submit the dispute to binding arbitration under the rules of the London Court of International Arbitration (LCIA), unless otherwise required by applicable law.
• Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief in court where necessary to prevent harm.

16. Export Control & Sanctions Compliance

• You agree not to use or access the Platform in violation of any applicable export control laws or trade sanctions regulations.
• The Platform may not be used by or for the benefit of individuals or entities listed on government sanctions lists (e.g., OFAC, UK HMT).
• You represent that you are not located in, nor will you access the Platform from, any jurisdiction subject to comprehensive trade sanctions.

17. Government, Education, and Regulated Sector Use

• Government, education, and critical infrastructure customers may be subject to additional contractual, procurement, or security obligations.
• Upon request, we will provide enhanced documentation, security addenda, or procurement support tailored to such sectors.
• These Terms apply equally to such users unless otherwise agreed in a sector-specific agreement or addendum.

18. Entire Agreement

• These Terms constitute the entire agreement between the User and Work Transformers Ltd and supersede any prior agreements, proposals, or communications.
• If any provision is deemed invalid, the remainder of the Terms will remain in full force and effect.

19. No Waiver

• Failure by Work Transformers Ltd to enforce any provision of these Terms does not constitute a waiver of such rights.

20. Assignment

• You may not assign or transfer your rights or obligations under these Terms without prior written consent.
• We may assign these Terms to an affiliate or successor entity as part of a merger, acquisition, or restructuring.